Genesys Cloud Hold Music Messages App Video Video shows use of Genesys Cloud hold music and messages app from Easy On Hold. Quickly push approved on hold content to Genesys Cloud prompts. Details in App Foundry.
New Genesys Hold Music App Shuffles and Loads Queue and Hold Music The Easy On Hold® Genesys Queue & Hold Music App automates the preparation and delivery of music and messages for callers waiting in a queue or placed on hold by an agent.
