Guides and Whitepapers

Testing Easy On Hold Streaming Queue Music (SQM) On-Premise Edition with Cisco UCCE, PCCE, UCCX, and VVB When implementing the...

This is the new way to automatically randomize, schedule, and load different audio (music on hold/messages on hold) for waiting queues and on-hold in RingEX.

The Easy On Hold RingCX Hold Music & Messages App connects the Easy On Hold Creative Content Center™ with RingCX and automatically manages audio for both Waiting Queue Music and Hold Music.